A user-friendly navigation assistant that will allow several different types of users to find the information they are seeking when going to the Georgia CORE website.
We aim to build a user-friendly navigation assistant that will allow several different types of users to find the information they are seeking when going to the Georgia CORE website. In the long term of the site, we hope to decrease the bounce rate, increase the overall satisfaction ratings, and help more people get the care and resources they need. We hope to accomplish this by creating an easy-to-follow UI that captures the users’ attention quickly, doesn’t intimidate any users, and is detailed enough to get all user types the information they are seeking.
Georgia CORE is a statewide 501c3 that leverages partnerships and innovation to attract more clinical trials, increase research, and promote education and early detection to improve cancer care for Georgians in rural, urban, and suburban communities across the state.
Client Goals 🥅
The goal is to offset the work off of the staff’s shoulders and reduce time spent replying to emails by 75% through a user-friendly navigation assistant that could handle incoming requests on its own, give people the answers they need, and direct them to the appropriate places on the website or people to contact.
End-User Goals ⚽
The end-goal for users is to have an easy-to-follow UI that captures the users’ attention quickly, doesn’t intimidate any users, and is detailed enough to get all user types the information they are seeking.
With a new and improved admin log-in, admins can easily log in with their Gmail credentials with authentication and navigate the admin portal in an appealing and intuitive manner.
The Admin List is a backend database of employees that can access the site. Admins are the only people who can view the database and can edit the information. They can edit people's names, information, and their roles, as well as having the ability to add and delete employees. Along with an Employee List, the Admin page also features a new navigation bar. The top navigation bar contains multiple drop-down menus depicting several different options for easy exploration of the admin portal.
One of the main problems Bits of Good set out to solve was the issue of difficulty in navigating through the Georgia Core website to find the information that a user needs. As a result, the Bits of Good Team put together a section specifically for better exploration of the website, called "Are you looking for..." including several cards with links and information to the different sections of the website. This allows for direct easy access to majority of information on the website, presented in an intuitive way for users to navigate and find the information they need.
User Flow 🌊
The user flow demonstrates how different types of users (patients, survivor, possible new patients, etc) may navigate the website to their best interest and find the information they need within the different pages.